Frequently asked questions
About Walkstool
Where can I find the Walkstool user manual?
The latest instructions are available on our User manual page, where you can also download the manual as a PDF.
Where is Walkstool made?
All Walkstool models are designed and produced in Sweden.
What is Walkstool made of?
Walkstool uses high-grade aluminium for its telescopic legs.
Seat construction varies by range. Walkstool Comfort uses a large breathable mesh seat, while Walkstool Basic uses a polyester seat.
The different models also use different types of feet: Walkstool Comfort has large TPE feet, while Walkstool Basic uses standard plastic feet.
Why do Walkstool models have such high maximum load ratings?
One of the groups Walkstool was originally designed for was electricians, service technicians and other skilled professionals. These users needed a lightweight, compact and heavy-duty stool that could be carried in a tool bag and relied on every day at the job site.
Another reason for Walkstool’s high maximum load capacities is to give users confidence when using the stool in real-world conditions.
Many folding stools have a maximum load capacity of around 100 kg (220 lbs). Load testing is typically carried out indoors on a hard, flat and level surface. In practice, however, stools are often used on uneven or soft ground, where the load may not be distributed equally across all three legs. With any three-legged stool, uneven ground can cause one or two legs to carry a greater share of the user’s weight. This creates considerably higher stresses on individual legs and components than when the stool is used on a perfectly level surface. Walkstool is therefore designed with a high load capacity to provide a substantial strength margin, helping it perform reliably even when the user’s weight is not distributed evenly across all three legs.
Who has carried out Walkstool’s load testing?
Walkstool’s load-capacity testing has been carried out by SP – the Swedish National Testing and Research Institute, the Swedish testing organisation that later became part of RISE Research Institutes of Sweden.
How did Walkstool get its name?
The name comes from the idea that the stool can easily travel with you. Walkstool is compact enough to attach to a belt, strap or bag and carry hands-free – in other words, it is a stool that can “walk” with you.
Buying a Walkstool
Where can I buy Walkstool?
Visit our Dealers section in the top menu to find distributors, online stores and retailers in different countries. Many of our distributors also sell online or can help you locate a retailer near you.
What if my local retailer does not have the model I want?
Ask the retailer whether they can order the model for you. You can also check other Walkstool retailers or online stores listed in our Dealers section. If you still cannot find the model you are looking for, please contact us and we will do our best to help.
Why don’t all retailers stock every Walkstool model?
Walkstool is available in several sizes and models, and individual retailers choose which models best suit their customers. If a retailer does not have the model you want in stock, they may still be able to order it for you.
Choosing a Walkstool
Which Walkstool model is right for me?
The best model depends on your height, how often you plan to use your Walkstool and where you will use it. Walkstool Comfort is our premium range and the best choice for frequent use, professional work and anyone who prioritises maximum comfort and stability. Walkstool Basic is a lighter, more affordable option designed primarily for occasional use.
See our Model comparison for dimensions, weight, maximum load and other specifications.
What is the difference between Walkstool Comfort and Walkstool Basic?
Both ranges feature Walkstool’s compact telescopic-leg design and offer two sitting heights.
Walkstool Comfort has a larger seat, larger TPE feet and is designed for frequent use and maximum comfort. The larger feet also provide better support on soft ground.
Walkstool Basic has a smaller polyester seat and standard plastic feet. It offers the same portable concept at a lower price and is an excellent choice for occasional use.
Which Walkstool is best for professional use?
For professionals who regularly work in low positions, such as electricians, installers and service technicians, we generally recommend Walkstool Comfort 55 or Walkstool Comfort 65.
Both can be used with the telescopic legs retracted for a low working position or fully extended for a higher sitting position.
Why is Walkstool more expensive than some other three-legged stools?
Walkstool is designed for people who value portability, strength and long-term durability rather than simply the lowest possible price.
Its telescopic aluminium legs make it compact to carry while providing two sitting heights. Walkstool Comfort also features a large ergonomic seat, large TPE feet and a high maximum load.
All Walkstool models are designed and produced in Sweden, and spare parts are available for many components to help extend the life of the product.
Using your Walkstool
How do I extend and retract the legs?
To extend the telescopic legs, gently pull each lower leg out until the red safety catch locks into position.
Before sitting down, always make sure all three red safety catches are correctly positioned and visible.
To retract the legs, press the red safety catch and carefully slide the lower leg back into the upper leg.
How should I sit on my Walkstool?
Sit centrally on the seat and keep your weight distributed as evenly as possible across all three legs. Take particular care on uneven or soft ground. Avoid leaning so far forward, backward or sideways that most of your weight is placed on only one or two legs.
Can I stand on my Walkstool or use it as a step stool?
No. Walkstool is designed for sitting only. Because it has three legs, it is not safe to stand on or use as a step stool.
What does “two sitting positions” mean?
Walkstool can be used at two different heights.
For the normal sitting height, extend and lock all three telescopic legs. For a lower sitting position, use the stool with the telescopic legs retracted.
The lower position can be particularly useful for electricians, installers, service technicians and other professionals who regularly work close to the ground. Instead of kneeling or crouching, they can sit while working, helping to reduce strain on the knees and back. Tests have shown that using Walkstool in the low position can reduce pressure on the knees by up to 70% compared with using knee pads.
The lower sitting position can also be useful for many everyday activities, such as gardening, painting fences, working on a motorcycle, photography, picnics and other tasks close to the ground
Can Walkstool be used on sand or soft ground?
Yes. Walkstool is designed to work without oil or other lubricants, making it suitable for outdoor environments such as beaches, forests and campsites.
Walkstool Comfort has large TPE feet that help reduce sinking on soft surfaces. For additional stability in demanding conditions, consider using Walkstool Steady.
Always make sure the stool is stable before sitting down.
Can I lock the lower legs when carrying my Walkstool?
On Walkstool Comfort models with large TPE feet, the lower legs can be held together by rotating the legs so that the feet sit closely against one another.
To use the stool again, rotate the legs in the opposite direction before extending them.
Spare parts & warranty
Where can I buy spare parts?
A range of replacement components is available directly from our Spare parts section, including feet, locking components, seats and lower legs. Make sure you select the correct part for your Walkstool model.
Due to tariffs, we are not able to ship spare parts to the US. However, you might be able to order the spare parts from https://mtnoutlet.com/camp-hike/walkstool-replacement-parts-ntn16885.html situated in the US.
How long is the Walkstool warranty?
Current Walkstool Comfort and Walkstool Basic models come with a two-year warranty. The warranty does not affect any statutory consumer rights that may apply in the country where you purchased the product.
What should I do if my Walkstool develops a fault during the warranty period?
If you believe your Walkstool has developed a manufacturing fault, first contact the retailer where you purchased it and keep your proof of purchase available.
You can also contact Walkstool directly at info@walkstool.com. Please include:
• your Walkstool model
• when and where you purchased it
• a description of the problem
• photos of the affected part, if possible
• your contact details
We will help determine the appropriate next step. Damage caused by misuse, excessive uneven loading, normal wear or lost components may not be covered by the warranty. Replacement parts for many components can be purchased from our Spare parts section.
Care & Maintanence
Does Walkstool require any maintenance?
Very little. Do not oil or lubricate the telescopic legs. Walkstool is designed to operate dry.
If dirt, sand or debris gets inside the legs, the lower legs can be removed for cleaning. Press the red safety catch, fully extend and release the lower leg, then clean it before reinstalling it.
What can I do if there is a squeak when folding out a leg?
When we assemble Walkstool, we apply silicone inside the legs to ensure smooth movement and help prevent squeaking. Any squeaking sound is normally caused by friction between the red plastic locking component and the aluminium leg.
If your Walkstool squeaks, this is most common when the product is new. Simply extend and retract each lower leg several times. The squeaking will normally disappear after a short period of use.
What should I do if the lower leg detaches when retracting it?
This can happen if a lower leg is pulled out very quickly or after extensive use.
To reinstall it, press the red locking spring as required and carefully slide the lower leg back into the upper leg. After reinstalling the leg, extend it normally and make sure the red safety catch is correctly positioned and clearly visible before sitting down..
The lower legs slide out while I am carrying my Walkstool. What can I do?
On Walkstool Comfort models with large TPE feet, rotate the legs so the feet sit closely together. This helps keep the lower legs in place during transport.
If your model includes a carrying bag, using the bag is the simplest way to keep the stool securely packed while travelling.
Why won’t one of the lower legs retract?
The lower leg may have become slightly bent, which can happen if excessive pressure has been placed on one or two legs, particularly on uneven ground.
To check whether the problem is with the lower or upper leg, remove a lower leg from another side of the stool and carefully test it in the affected upper leg.
If the replacement leg moves normally, the original lower leg is likely damaged and can be replaced. See Spare parts for available replacement components.
If another lower leg also cannot move properly inside the affected upper leg, please contact us for advice.