Privacy policy

Last updated: 2026-01-21

  1. Who we are (data controller)

Scandinavian Touch AB (Reg. no.: 556311-2647)
Registered address: Björkallén 17, 142 66 Trångsund, Sweden
Email: info@walkstool.com
We are the data controller for the personal data described in this Privacy Policy.

  1. What personal data we collect

Depending on how you interact with us, we may collect:

  • Contact details (name, email, phone, address)
  • Order and payment-related details (order history, transaction IDs, payment status)
  • Customer service communications (emails, messages, attachments such as photos)
  • Technical data (IP address, device/browser data) and cookie identifiers (see Cookie Policy)
  1. Why we process your personal data (purposes) and legal basis

We process personal data for the following purposes:

  1. To handle purchases and deliver products (contract performance)
  2. To provide customer service, returns and complaints handling (contract performance and/or legal obligation)
  3. To comply with accounting and legal requirements (legal obligation)
  4. To prevent fraud and improve security (legitimate interests)
  5. If you choose to contact us via forms/email (legitimate interests / steps prior to entering a contract)

If we ask for consent for specific processing (for example certain cookies or marketing), you can withdraw your consent at any time.

  1. Who we share data with (recipients)

We may share necessary data with:

  • Payment providers (to process payments)
  • Shipping carriers (to deliver your order)
  • Service providers that help us operate the website (hosting, email, plugins/services)
    We only share what is necessary for each purpose.
  1. International transfers

If any of our service providers process personal data outside the EU/EEA, we will ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

  1. How long we keep your data (retention)

We keep personal data only as long as necessary for the purposes described above, for example:

  • Order and accounting data: kept as required by applicable accounting/tax laws
  • Customer service cases: kept as long as needed to handle your request and follow-up
  • Website/cookie data: see Cookie Policy for durations
  1. Your rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase data in certain cases
  • Restrict or object to certain processing
  • Data portability (when applicable)
    To exercise your rights, contact us at info@walkstool.com.
  1. Complaints

If you believe we process your personal data incorrectly, you may contact us first. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

  1. Contact

For privacy-related questions, contact: info@walkstool.com